If you have purchased your item(s) online and wish to return them, and you meet the below criteria, please email : firstname.lastname@example.org. Please include your name, order number and reason for return; you will then receive an RMA number (Return Merchandise Authorization) acknowledgment on the issue within 2 business days. Once we authorize the return and you have shipped the product(s) back, we will then issue a credit back onto the credit card used at the time of purchase. How to make a return
Email us requesting a Returns Material Authorization (RMA) within 3 days of receiving your order at info@ arzooda.com with a brief explanation of the reason for the return.
www.arzooda.net will reply with a ‘RMA’ reference number, after which you will have 7days to return the goods.
We will notify you by email once your return has been received and processed.
See below for Return Criteria
Damaged items must be reported within 2 business days of receiving your order. We recommend that you take pictures of the damages prior to opening any packages and contact info@ arzooda.com
All product warranty coverage after 30-days will be handled directly by the product manufacturer. Arzoo General Trading reserves the right to refuse any returns or refunds for merchandise.
Cancelations of Orders
Should you need to cancel your order, contact us immediately. If the order is cancelled before processing, the product won’t be shipped and the money will be refund in form of store credit. However, if the cancellation occurs after the processing of the order, then cancellation won’t be possible and you should request a Return or Exchange.
For any questions please contact us at info@ arzooda.com
Prices, specification and terms of offers are subject to change without notice. While we make every effort to verify the accuracy of the product information posted, Arzoo General Trading is not responsible for typographical and/or photographic errors. Arzoo General Trading I. reserves the right to change our terms and conditions at any time without notice.